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How to adjust the conversation sound and ringtone of the camera/doorbell?

Last Updated on：2024-08-06 06:09:36

It is recommended that you troubleshoot as follows:

If you find the device microphone can't work, that means you can't hear the voice in the video, please check whether the protective foil on the device has been removed (which may block the microphone).
Whether the mobile phone is enabled to allow App to use the mobile phone microphone;
Whether to open the microphone function of the App video interface;
Whether the in-call volume is turned on, and whether the in-call volume is turned on is too low (when using the conversation function, the in-call volume is used instead of media volume. This is determined by the communication protocol of the mobile phone. )
In the device settings, find the device sound adjustment option, and increase the device sound. (the "device sound adjustment—volume" option in the device settings is set by the product manufacturer and cannot be changed by us.)
In the device settings, find the device sound adjustment option, you can change the type of camera/doorbell ringtone (the "device sound adjustment—ringtone adjustment" option in the device settings is set by the product manufacturer and cannot be changed by us).
The camera's offline alarm and pairing notification are usually set by the product manufacturer and cannot be changed in the App.
Remove the device on the App side and rebind the camera
Check whether there is sound when recording video on the SD card of the device. If there is no sound, the microphone or speaker may be faulty.

If all of the above are normal and you still can't talk, you can click "Continue Feedback" to submit your question.