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    How do I restore factory settings for a smart door lock?
    What if I close the door and forget to lock it when I leave home?
    Why doesn't a Zigbee smart door lock have the temporary password feature?
    What can I do if a temporary password fails to unlock a Zigbee smart door lock?
    What can I do if I cannot pair a Wi-Fi smart door lock with the App?
    How are true mortise locks and false mortise locks different?
    How should I operate if the door lock does not automatically lock?
    What can I do if I cannot pair a Zigbee smart door lock with the App?
    Why can't I remotely unlock a Wi-Fi smart door lock?
    How long can the device history (such as alarm records, door opening records, power statistics, etc.) be kept? Why are there missing records?

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