Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Feedback
Data Card Management
Marketing push
Knowledge Base
Other Issues of Operation Center
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
Wukong AI Hardware Development
App Development
Cloud Development
Device Panel
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
After-sales Issues for buyers
Help and Services
Practical Guide
Operation
In addition to Tuya's original knowledge base, customers can also build their own knowledge base. Is this correct?
How to customize the hot categories and common questions using the "Common Problems and Feedback UI BizBundle"?
Can i modify the questions in 'Help Center'?
Why does the app have users but show 0 when configuring marketing push notifications?
How to renew data for IoT cards on the platform and confirm whether the card needs to be in an activated state?
Can I choose another package when recharging data after the IoT card data package expires?
Can IoT cards modify data plans?
How can I receive IPC device unbinding feedback in the new version of the user feedback system?
How to create a customer service group for handling user feedback?
What is the reason for the surface-mounted SIM card device not being able to connect to the network?
1
2
3
4
5
•••
8
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question