Where should defective products be returned?
Why hasn’t my after-sales work order been processed yet?
How long does Tuya’s after-sales processing take?
Are there extra charges for product repairs?
How to apply for after-sales service?
After-sales work order delivery time and processing progress inquiry
How to handle single-fire switch capacitor faults and lighting fixture faults?
Under what circumstances are returns supported?
Can I get a replacement instead of a repair?
What is the warranty period for Tuya products?
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