How to share a device?
How can I quickly log in to my account using a phone number and verification code?
Why is the "Get Verification Code" button grayed out and unclickable when logging in?
What should I do if I get an error after entering the verification code when logging in?
Why do some homes display light scenes while others do not?
How do I check whether the router's password is incorrect?
My device needs to be re-configured, but I don't know how to reset the device into EZ/AP Mode（pairing mode）?
How to set up a recurring schedule for scenarios?
How to set smart scenes?
How to connect the app/smart device to Tmall Genie?
Marketing Cooperation
Business Cooperation
Customer Service
Media Inquiry
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question