Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
Wukong AI Hardware Developmengt
App Development
Cloud Development
Device Panel
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Device networking issues
App use issues
Third-party control issues
Product use issues
After-sales Issues for buyers
Help and Services
Practical Guide
Consumer After-sales Issues
What should I do when a firmware upgrade fails?
How to Create a "Home"? What is the Home Function for?
How to delete/add a room?
Will the previous home devices be synchronized at new home?
How do I set the home location?
How do I switch between multiple homes?
If I have created two Homes using my account, to which one will the devices shared by others belong?
How to change the name/order of the room?
What permissions does a homeowner have?
How to Add a Room to a Room Group?
1
2
3
4
5
•••
112
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question