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Tuya Help Center
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Purchase Management
What to do when production credentials cannot be purchased or viewed?
What to do when production credentials cannot be found in the production credentials section on the developer platform?
How to choose the appropriate payment method for an order?
How to handle self-shipped packages and update tracking numbers?
How to handle order quota still under negotiation
How to check the order shipping date?
How to make purchases on the platform during the development stage?
What to do if the file downloaded from the order system is not stamped and the contract is not returned after upload?
What to do if the quantity on the invoice does not match the actual purchase quantity?
What is invoice management?
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