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Tuya Smart Help Center
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Account Issues about IoT Platform
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Device
How to select and change the Firmware?
How to purchase data when the license exceeds the message quota?
Explanation of basic information terms on the device details page of the device
Device offline rules for device status in device management
Why can't the corresponding device be found in the device health check?
After enabling the device log storage service, how far back can the data be viewed?
What is the daily data upload limit for the device?
What does "einval" mean in the device log query?
What does "gateway delete" mean in the device log query?
Why does the app still prompt the user to unbind after the local reset and reconfiguration of the door lock product device?
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