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Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Product Management
Data Center
Operation
Cost
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
App Development
Device Panel
Cloud Development
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Device networking issues
App use issues
Third-party control issues
Product use issues
Lighting
Plug
Switch
Smart Locks
IP Camera
Doorbell
Robot Vacuum
Sensors
Universal Remote Control
Air Conditioner
Air-conditioner Mate
Water Heater
Refrigerator
Pet Feeder
Gateway
Curtain
Control panel
Other Products
General product issues
Help and Services
Practical Guide
Consumer After-sales Issues
Product use issues
How to install the equipment?
Will photos or videos manually recorded in the app be stored on the server? Can others see them?
Can I delete videos from cloud storage?
How to add a Wi-Fi device to the control panel?
Why can't the phone panel be used during an upgrade?
How to hide or unhide the device?
Why is the voice function on the control panel not working?
After clicking factory reset, why is the version different?
Why is the control panel unable to perform voice control on sub-devices?
Why is there no reset button on my power strip?
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