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Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
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Device networking issues
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Product use issues
Lighting
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Smart Locks
IP Camera
Doorbell
Robot Vacuum
Sensors
Universal Remote Control
Air Conditioner
Cat Toilet
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Water Heater
Refrigerator
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General product issues
Help and Services
Practical Guide
Consumer After-sales Issues
Product use issues
Can I view videos from the camera's cloud storage, SD card, or real-time video on my computer, web browser, or other devices?
The device only blinks few seconds when I reset it.
Why many of the device's functions can't be controlled through App?
What can I do if my smart socket is faulty and does not respond for a long time?
Can smart door locks be linked with other smart products?
How do I watch multiple cameras' live in App?
How many people can share IPC family sharing with?
What to do if the Cat Toilet is cleaning too frequently?
What should I do if the Cat Toilet doesn’t rotate or function properly?
What should be done if the cat toilet automatically initiates the emptying process during cleaning or when an emptying setting is applied?
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