Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
App Development
Device Panel
Cloud Development
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Device networking issues
App use issues
Third-party control issues
Product use issues
Lighting
Plug
Switch
Smart Locks
IP Camera
Doorbell
Robot Vacuum
Sensors
Universal Remote Control
Air Conditioner
Cat Toilet
Air-conditioner Mate
Water Heater
Refrigerator
Pet Feeder
Gateway
Curtain
Control panel
Other Products
General product issues
Help and Services
Practical Guide
Consumer After-sales Issues
Product use issues
Water Heater
Why the water output of the water heater is too small?
Why doesn't the water heater produce hot water immediately after turning on the faucet?
Will the smart water heater work without Wi-Fi?
Why there is some water in my new water heater?
What are the smart aspects of a smart water heater?
How to choose an Appropriate gas water heater?
How to set the temperature of the water heater and what's degrees is Appropriate?
What should I do if the remaining power display is incorrect after the device is successfully added?
I can't understand the voice of the device, how can I switch the language of the device's voice? Can the device's voice be turned off?
My device used to have a battery usage feature, but I can't find it now.
1
2
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question