English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Language
English
English
简体中文
Register
Log In
    Why does the video image of the smart camera appear inverted? How to deal with it?
    What should I do if the camera fails to pan/tilt?
    Why does recording stop after I tap the Record button and log out of the App?
    What should I do if the camera keeps sending too many alarms and taking photos?
    Why does the camera keep moving randomly?
    How to download videos recorded by a camera?
    When turning on the camera, if a prompt saying "Maximum number of viewing connections reached" or "Maximum number of sessions reached" appears, what is the problem and how to solve it?
    When the power outage is lifted or the network is restored, can the camera automatically connect to the network?
    Why do I have already purchased cloud storage, or remind me to purchase or remind me that it has expired?
    Can I view videos from the camera's cloud storage, SD card, or real-time video on my computer, web browser, or other devices?

Click for services and help

Help Center