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Tuya Smart Help Center
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Account Issues about IoT Platform
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Consumer After-sales Issues
App use issues
Why can the device be controlled normally in the device panel, but show offline and fail to execute in the automation record?
Why did I not receive phone notifications after purchasing the phone notification service?
How to delete notification numbers for phone/SMS?
How to add notification numbers for phone/SMS?
How to disable notification numbers for phone/SMS?
Why is the error "Incorrect local timer, please correct it. 50502" reported when logging in to the App?
Does the cloud storage service support refunds?
Why Does the Purchased Cloud Storage Service (Within Validity Period) Suddenly Disappear or Still Prompt Purchase?
Why can't the mobile phone notification bar receive push notifications from the App?
Why is the display in the living room, master bedroom, second bedroom, etc. in the state where the mobile phone language is English?
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