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Tuya Smart Help Center
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Consumer After-sales Issues
App use issues
Account issues
Does the App account support registration with email addresses and mobile phone numbers?
How do I change my App account(Bound mobile phone and Email) ?
What is the App registration-free mode?
How long after logging into the app account will it automatically log out due to inactivity?
My app was registered with WeChat. Can I unbind it from WeChat?
How long will the user information be stored on the App?
How long before the App returns to normal if I am told that I have been trying to log in to the it too frequently?
If I replace my iOS system by Android, my account can be logged in normally?
How to set up an unlocking pattern in the App?
Does App support pattern lock How do I set a pattern lock?
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