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Tuya Smart Help Center
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Account Issues about IoT Platform
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Help and Services
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Consumer After-sales Issues
App use issues
Account issues
Other account issues
How do I change my App account(Bound mobile phone and Email) ?
What is the App registration-free mode?
How long will the user information be stored on the App?
How many verification code can be sent continuously?
If you need to switch to a different App, can the Tap-to-Run, Automation, and scene data from the original app be transferred between Apps?
Why is a security reminder displayed when I open the App?
(If the account region cannot be changed) How do I delete my App account?
If forget the password and account, how do I change my App account(Bound mobile phone and Email) and password?
How do I change my alias/profile photo/the temperature unit/time zone?
What‘s the App password specification?
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