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Do accounts registered in different countries/regions support device sharing or cross-region home member invitations?

Last Updated on2025-06-11 11:41:57

1.General Case: No support for cross-region sharing

If accounts are registered in different countries/regions,direct device sharing or home member invitations are not supported. This is due to data protection policy restrictions—accounts from different regions may belong to separate data centers, which inherently prevents cross-data center sharing or invitations.

2.Special Case: Compatibility issues in Southeast Asia and China's Hong Kong, Macao, and Taiwan regions

If the account belongs to the following regions:Vietnam, Laos, Cambodia, Thailand, Myanmar, Malaysia, Singapore, Indonesia, Philippines, Brunei, Timor-Leste, Papua New Guinea, Solomon Islands, Hong Kong (China), Macau (China), Taipei (China),Even if the same region is selected, sharing may fail due to the recent data storage service upgrade (with an error message "Due to different data centers"). In such cases, You can use the invitation code feature to add members across data centers or to share devices.

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