How do I control a device? How to enter the control panel of the device?
Can I control smart device when not at home?
Do I need to a Bluetooth Mesh gateway for a Bluetooth Mesh light group?
Why do only some devices have the Advanced Features/Status Display service?
Do I have to re-configure Bluetooth mesh devices if I change to a different mobile phone?
Why can't the device settings page or function page be opened, even if it is opened, the page is blank?
What should I do if the device can only be opened but not closed?
Check whether the device is offline in the App?
How do I disconnect/delete a device if I want to reconnect it? Does the App support the memory function when adding a device?
Why can't the voice assistant control the device?
Marketing Cooperation
Business Cooperation
Customer Service
Media Inquiry
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question