My device needs to be re-configured, but I don't know how to reset the device into EZ/AP Mode（pairing mode）?
Last Updated on：2026-09-21 03:25:54
For most devices with a reset button, refer to the product manual for reset instructions. For devices where no reset button can be found, contact the merchant for reset details.
The following are some common reset methods for your reference.
Wi-Fi devices, Bluetooth devices, Zigbee devices, and wired devices: Power on the device, then long-press the reset button on the device for more than 5 seconds until the device's indicator starts flashing or a beep sounds. The device enters the pending provisioning mode. At this point, go to the Add Device page in the app to add the device.
For lighting devices, the common reset method is to switch the device power on and off three times (on-off-on-off-on), with an interval of 2–4 seconds between each switch.
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