English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Language
English
English
简体中文
Register
Log In

How to add device in App for Internet connection(Zigbee)?

Last Updated on2024-10-14 10:21:53
  • Adding a Zigbee Wireless Gateway:
    1. Open the app and click the "+" button in the top right corner of the homepage.
    2. On the "Select Device Type" page, find "Gateway Control" and select the appropriate gateway (Zigbee).
    3. Choose your home’s 2.4GHz Wi-Fi band, and enter the network name and Wi-Fi password.
    4. Follow the product manual and app instructions to reset the Zigbee gateway (usually by pressing and holding the reset button on the Zigbee gateway for 5 seconds until the indicator light flashes; refer to the manual for specifics).
    5. Once added successfully, you can find the Zigbee gateway in the homepage list.
  • Adding a Zigbee Wired Gateway:
    1. Open the app and click the "+" button in the top right corner of the homepage.
    2. On the "Select Device Type" page, find "Gateway Control" and select the appropriate gateway (Zigbee).
    3. Connect the gateway to power and link it to your home router, ensuring that your phone and the gateway are on the same network. Confirm that the indicator light is solid.
    4. Once added successfully, you can find the Zigbee gateway in the homepage list.
  • Adding Zigbee Sub-devices:
    1. Open the app and click the "+" button in the top right corner of the homepage.
    2. On the "Select Device Type" page, find the corresponding category and select the appropriate device (Zigbee).
    3. Next, choose the Zigbee gateway you want to add the device to (the Zigbee gateway should be no more than 5 meters away from the sub-device).
    4. Follow the product manual and app instructions to reset the Zigbee sub-device to pairing mode (usually by pressing and holding the reset button on the Zigbee sub-device for 5 seconds until the indicator light flashes; refer to the manual for specifics).
    5. Once added successfully, you can find the Zigbee sub-device in the homepage list.

    Click for services and help

    Help Center