How should I operate if the door lock does not automatically lock?
Last Updated on:2024-08-06 06:09:06
It is possible that the lock body is not compatible, in which case you should replace the lock body.
The motor may not be functioning and could be damaged. Contact the sales channel for after-sales support. Some door locks support the "always open" mode setting.
Usually, you can enter the system settings on the lock screen and open/close the "always open" mode. Please refer to the instruction manual for specific guidance.
If you are unable to complete the "always open" setting, you can restore the factory settings. Please refer to the instruction manual for specific instructions. Access the system settings on the door lock screen and choose the option to restore factory settings, or refer to the instruction manual for guidance and long-press the reset button on the door lock.