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What can I do if I cannot pair a Wi-Fi smart door lock with the App?

Last Updated on：2024-08-06 06:09:06

Check whether the door lock is a Wi-Fi door lock.
Check whether network pairing was performed as instructed.
Change the network pairing mode from the EZ mode (indicator blinks quickly) to the AP mode (indicator blinks slowly) in the App and on the device. For details on how to change the network pairing mode on the device, see the user manual.
Check whether the door lock is connected to a 2.4 GHz Wi-Fi network.
If the problem persists, place the door lock closer to the router (within 5 m if there are no obstacles).