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Why can't I receive the verification code when registering in the App?

Last Updated on：2024-08-05 06:47:35
Dear user, we are sorry for your inconvenience. Please check in the following ways:
If you have not received the verification code for your mobile phone, we suggest you do the following:
Please verify that the country/region of the App registration page is selected correctly
Please check if your phone is down or there is no internet
Please check if the phone you entered is correct
Please check whether your SMS verification code is blocked or isolated by the system
The upper limit of getting the verification code for each mobile phone number is 3 times a day. After that, you cannot get the verification code again. You can try again the next day. (Foreign users only support registration by email)
If you have not received the email verification code, we suggest you do the following:
Please confirm whether the entered email address is correct
If the verification code cannot be received in the mailbox, please check whether it is in the "trash" first.
If you can't find the verification code in the mailbox, and you can't receive it in the "trash", it may be that your mailbox firewall blocks our mail. It is recommended that you use a mailbox with better compatibility.
If you still cannot receive the verification code after trying the above methods, please contact our customer service and provide the name of your registered account and the specific time of occurrence.