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Why the registered account does not exist when logging in?

Last Updated on：2024-08-05 06:48:50

Dear user, we are sorry for your inconvenience. Please check in the following ways:

Please make sure whether the App that you previously signed up and the one you're logging in are the same;
Whether the country you select when signing up is the same as that when logging in;
Is the user name entered correctly? For instance, you misremembered the email account or password;
Please confirm the registration method at that time. For instance, you logged in with a SoCial account at that time, but enter an email account now;

If the above problem does not exist after the investigation, please feedback.