Why the registered account does not exist when logging in?
Last Updated on：2026-03-12 08:56:13
Dear user. Please check in the following ways:
- Please make sure whether the App that you previously signed up and the one you're logging in are the same;
- Is the user name entered correctly? For instance, you misremembered the email account or password;
- Please confirm the registration method at that time. For instance, you logged in with a social account at that time, but enter an email account now;
If the above problem does not exist after the investigation, please feedback.
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