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Why can't I log into the App?

Last Updated on：2024-08-05 06:48:50

Dear user, we are sorry for your inconvenience. Please check in the following ways:

If you are using an Apple ID to log in to the App, you can only log in on the iOS. It is not possible to log in on the Android. You need to bind a mobile phone number/E-mail so that you can use your phone number/E -mail to log in;
A server failure, a network issue, or incorrect email settings may be causing the problem. We recommend that you try again at a different time or in a different network environment, or use another mobile phone or mobile device and log in again.