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Tuya Help Center
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Consumer After-sales Issues
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App
App Troubleshooting
App often crashes and cannot be used normally?
Why is it still running power and consumes a lot of power after I have turned App to the background?
What should I do if the App fails to upgrade, does not work after an upgrade, or crashes?
What should I do if the app fails to open or load, or keeps loading?
When I create a user name, why does the message indicating that the user information storage fails display?
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