Troubleshooting

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Cannot find existing devices or device functions in the App from the device list when creating scene linkage (Automation/Tap-to-Run)?

None of my programed devices auto turn on on mondays, but they work rest of the time.?

What should I do if I can't find infrared sub-devices when creating automation?

Why does the geofence-based automation setting occasionally fail to work?

Why can the device be controlled normally in the device panel, but show offline and fail to execute in the automation record?

How to Troubleshoot Abnormal Execution of Smart Tasks (Tap-to-Run/Automation)?

What should I do if scene logs show error codes 3800/3004?

It seems my Automation is not executing correctly. How can I view the Automation execution log?

Reset device, automation/one-click execution unavailable?

When creating scenes with third-party Matter devices, I get a prompt saying "Sensor device protocol does not support this scene function." What should I do?