Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
App Development
Device Panel
Cloud Development
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Device networking issues
App use issues
Account issues
Device Management & Control
Scene and automation
Groups
Display and notification
Home Management
Schedule and countdown
Software and System
App Featured
Phone/SMS notification service
Video Cloud Storage
AI Video Patrol
Smart Control Mode(New)
Help & Feedback
Other App Ues Issues
Third-party control issues
Product use issues
Help and Services
Practical Guide
Consumer After-sales Issues
App use issues
App Featured
Video Cloud Storage
How to remove a device from the cloud storage service order?
How to cancel the subscription of cloud storage service?
How to add devices to the cloud storage service order?
Cloud storage service discount?
Why is there no data on the cloud when I check my device?
I cannot find the way to buy the cloud service?
Does the cloud storage service support refunds?
Which cloud storage package is suitable for me?
I don't want to use the cloud storage service anymore, how do I cancel it? What hAppens to the video in cloud storage after cancellation?
What does each package in the video cloud storage service mean?
1
2
3
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question