Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
Wukong AI Hardware Developmengt
App Development
Cloud Development
Device Panel
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Device networking issues
App use issues
Account issues
Device Management & Control
Scene and automation
Groups
Display and notification
Home Management
Schedule and countdown
Software and System
App Featured
Phone/SMS notification service
Video Cloud Storage
AI Video Patrol
Smart Control Mode(New)
Help & Feedback
Other App Ues Issues
Third-party control issues
Product use issues
After-sales Issues for buyers
Help and Services
Practical Guide
Consumer After-sales Issues
App use issues
App Featured
Video Cloud Storage
Where to view cloud storage videos?
Where is the purchase entry for Cloud Storage for Videos?
How to unbind a device from an AI Cloud Storage service order?
How to add a device to a Cloud Storage service order?
How to manage subscription services (auto-renewal) for Video Cloud Storage, SMS notification and Phone notification?
Why is there no recording in the camera cloud storage most of the time?
How to unsubscribe from the Cloud Storage service?
How to use the video cloud storage service?
I don't want to use the cloud storage service anymore, how do I cancel it? What hAppens to the video in cloud storage after cancellation?
Does the cloud storage service support refunds?
1
2
3
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question