My product has malfunctioned, how can I get after-sales service?

Last Updated on：2024-08-07 09:20:04

The following are some common ways of after-sales service for general products:

Offline channel: If you buy the product in a physical store, you can go to the store to consult the after-sales service. They will provide you with relevant instructions and guide you to do the follow-up operations.

Online channel: You can contact the seller through the customer service channel on the e-commerce platform, and state the problems you encounter, so that the seller can better understand the situation.

Different brands and products may have different after-sales service methods and policies. You can check the relevant information or official website of the product you purchased, and understand the more specific after-sales process and contact information. I hope this information is helpful to you.