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Temporary password is pending for distribution, how should I proceed?

Last Updated on：2024-08-06 06:09:06

First, determine whether you are using a Wi-Fi connected door lock or a Bluetooth/Zigbee connected one.

If you are using a Bluetooth or Zigbee door lock, please check the online status of the lock and also pay attention to the signal strength. Make sure the distance between the gateway/router and the lock is not too far.

If you are using a non-always-on Wi-Fi door lock (meaning you cannot directly remotely open the door through the app and the lock needs to be locally operated first), you can wake up the lock and try using the newly created temporary password. The first time you use this password, there may be differences due to network environment, so you may need to wait for 4-10 seconds. If the first attempt fails, you can try again.