Why the camera video has strange noise？
Last Updated on：2024-08-06 06:09:36
Dear user, we are sorry for your inconvenience. Please check in the following ways:
- Please make sure that the noise in the video has nothing to do with the background sound of the environment where the camera is located.
- It is recommended that you use another mobile phone to log in to the account to watch live video to see if there is noise.
- If there is no noise in the real-time video, but there is noise in the video being played back, it is caused by your network speed is slow or the read and write speed of the inserted SD card does not reach the standard.
- If users watch real-time video through multiple mobile phones and find that the device is always accompanied by the same noise, the problem may be the camera itself, which requires you to contact the seller for after-sales.
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