What can I do if I cannot pair a Zigbee smart door lock with the App?
Last Updated on：2024-08-06 06:09:06
- Check whether the door lock is a Zigbee door lock.
- Check whether network pairing was performed as instructed.
- Check whether the gateway is compatible with the door lock.
- If the problem persists, place the door lock closer to the gateway (within 5 m if there are no obstacles) to ensure normal wireless communications.
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