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My device had function failure?

Last Updated on：2025-12-26 07:53:34

Troubleshoot quickly by following these steps:

Test the device with its physical buttons to check for proper functionality (if malfunctioning → contact after-sales support directly).
Ensure the network where the device is located is stable.
Replace the WiFi with your mobile hotspot to rule out network-related issues.
Reset the device and set up the network connection again.
If the issue persists → contact after-sales support to troubleshoot hardware faults.