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App often crashes and cannot be used normally?

Last Updated on：2024-08-22 03:49:19

Hello, the possible reasons for this issue may include the following:

Please first confirm if your mobile system (Android 6.0 or above, iOS 11.0 or above) meets the requirements;

Please try restarting your phone; please uninstall the App, reinstall it, and try again.

If the crash issue persists, please upload the logs from the App: App - [Me] - [Settings] - [About] - [Upload Log].

If you are unable to upload logs due to the App crashing, you can provide feedback on your issue through the feedback path.