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What should I do when the App countdown function fails to work?

Last Updated on：2024-08-05 07:06:51

Dear user, we are sorry for your inconvenience. Please check in the following ways:

The device may have performed the task, and some devices will cancel the countdown after the device has performed it.
It's recommended that you delete the original timer then edit a new one so that the schedule task will perform accurately.
If the problem still exists, please try to remove the device and add it again.
If it is a Wi-Fi device, the device may be disconnected from the network, so time-related functions are invalid.
If it is a Bluetooth device, it cannot always be connected to the phone, so it must be equipped with a Bluetooth gateway to ensure that the time-related functions of the device remain normal.
If it is a Zigbee device, it must be connected to a Zigbee gateway in order to obtain time and keep time-related functions normal.

If it still does not work, Please provide feedback in the App feedback path.