English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Language
English
English
简体中文
Register
Log In

Why the device failed to connect (Zigbee)?

Last Updated on2024-08-05 06:45:11
  1. Ensure that the device is in the correct pairing mode.
  2. Check if the distance between the Zigbee gateway and Zigbee devices is appropriate (typically less than 5 meters) and try to keep them close to each other.
  3. Verify that the router connected to the gateway maintains connection with the external network and ensure good Wi-Fi signal quality in the environment.

Click for services and help

Help Center