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Tuya Smart Help Center
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Consumer After-sales Issues
Device networking issues
Device connection failure
How to troubleshoot if Wi-Fi device fails to connect successfully?
Why the device failed to connect (Bluetooth)?
What should I do when my device fails to connect to the network?
How do I check whether the router's password is incorrect?
Do I have to reconnect all my devices to the network after I change the Wi-Fi password?
How do I choose between 2.4 GHz or 5 GHz networks for my device?
(NETGEAR Router) How to configure the router as a DHCP server?
Why the device failed to connect (Zigbee)?
How do I troubleshoot a network pairing failure caused by an incorrect router password?
Why does App fail to add devices by Auto Scan?
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