English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Language
English
English
简体中文
Register
Log In

Google Assistant failed to control the device, how do I add my device to Google Assistant again?

Last Updated on2024-08-06 01:59:19
Dear user, we are sorry for your inconvenience. If you do so:
  1. Open the App, click the device icon to enter the device control panel (Bluetooth devices must be connect with a Bluetooth gateway, and then they can be controlled).
  2. Click the button in the upper right corner to enter the device settings page.
  3. You can view the third-party controls supported by the device under "Third-Party Control".
  4. Click the icon of Google Assistant. (If not found, the device is not supported).
  5. If you want to link your camera and camera monitoring screen to Alexa Echoshow/Google Home Hub, but you can't succeed, then you need to contact the device seller to activate this feature for you (for your privacy, this feature is mostly closed).
  6. After jumping to the connection page, bind according to the instructions of the App(You can also click to view the tutorial).
  7. One Google Assistant account can only be bound to one App account, an error will be reported if the binding is repeated.
If your device has recently been offline, upgraded firmware, or completely powered off, you need to repeat the above steps to add the device again, otherwise it may not be able to work with third-party smart speakers (This is because the firmware upgrade and power failure will cause the device to be offline. After the device is back online, the third-party smart speaker sometimes cannot obtain the real-time status of the device, so the third-party smart speaker will think that your device is still offline, and this problem can only be solved by adding it again).
Notice:Since each third-party smart speaker is a closed platform, and therefore it is not possible to discover the device and directly connect it through the Google App nor the "Discover Device" function. It have to achieve connection by binding skills. Thank you very much for your understanding and support!
  1. What can I do if my App account cannot be bound with Google Home or Google Action?
  2. Cannot connect the device in the Google?
  3. Why can't my App account continue to use Google Assistant?
  4. Can Google Assistant set up automation? Something like routines in Alexa?
  5. Why the device doesn't execute the commands of Alexa Echo/Google Home?

Click for services and help

Help Center