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Tencent Xiaowei failed to control the device, how do I add my device to Tencent Xiaowei again?

Last Updated on2024-08-06 02:04:08
Dear user, we are sorry for your inconvenience. If you do so:
  1. Open the App, click the device icon to enter the device control panel (Bluetooth devices must be connect with a Bluetooth gateway, and then they can be controlled).
  2. Click the button in the upper right corner to enter the device settings page.
  3. You can view the third-party controls supported by the device under "Third-Party Control".
  4. Click the icon of Tecent Xiaowei (If not found, the device is not supported).
  5. After jumping to the connection page, bind according to the instructions of the App (You can also click to view the tutorial).
  6. One Tecent Xiaowei account can only be bound to one App account, an error will be reported if the binding is repeated.
  7. Tencent Xiaowei is currently only available to users in China, and users in overseas regions can no longer use Tencent Xiaowei.
  8. Note: Users who login to the App through a third-party login method need to E-mail first, and then modify the login password (there is no initial password for third-party login) and use this E-mail to login to the App account when binding a third-party smart speaker.
Since each third-party smart speaker is a closed platform, and therefore it is not possible to discover the device and directly connect it through the Xiaowei App nor the "Discover Device" function. It have to achieve connection by binding skills. Thank you for your understanding and support.
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