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How to deal with issues with distribution network after Apple system is upgraded to iOS 13?

Last Updated on2024-08-05 06:45:33
Dear user, we are sorry for your inconvenience. When your Apple system is upgraded to iOS 13, the following issues will occur:
Issue 1: WLAN or Wi-Fi is specified automatically or the Wi-Fi name is left blank Solution to issue 1:
  1. Step1:Tap Settings, and tap Privacy, then open Location Services.
  2. Step 2:Tap Settings, locate and tap the App, tap Location, and select While Using the App, as shown in the following figures.
The App can then obtain the correct Wi-Fi name.
Issue 2:After the user has upgraded to iOS 13, the Wi-Fi name still cannot be obtained in App according to the previous instruction. Solution to Issue 2 :
Turn device off, then turn it on. The App can then obtain the Wi-Fi name.
Issue 3: The following issues may occur when you use a Bluetooth product:
  1. "Enable Bluetooth" is displayed during device pairing.
  2. After the operating system is upgraded to iOS 13, the Bluetooth device goes offline and become unavailable.
Solution to issue 3:
  1. Step 1: Enable Bluetooth.
  2. Step 2: Tap Settings, locate and tap the App, and enable Bluetooth.
You can then use the Bluetooth device.

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