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What should I do if the App fails to upgrade, does not work after an upgrade, or crashes?

Last Updated on：2024-08-05 10:11:51

Dear user, we are sorry for your inconvenience. Please check in the following ways:
Try to update or reinstall the App and restart the phone to check if it can solve the problems.
Restore the malfunctioning device to the factory settings in the App, and then add it again to check if the malfunction can be solved.
If the problem persists, please provide the App version number and the virtual ID of the device with abnormal functions to our customer service staff, and we will help you solve the problem as soon as possible.