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Why is the device displayed in the Alexa/Google home App as an incorrect category or does not display the current status of the device (for example: the brightness of the light, the temperature of the thermostat)?

Last Updated on：2024-08-06 02:04:42

Dear user, we are sorry for your inconvenience. If you do so：

Please confirm whether you are using the latest version of IFTTT/Alexa/Google Home App and skills.
IFTTT/Alexa/Google Home App does not support such products. So we have to chosen a compatibility solution, so sometimes it cannot be displayed as the incorrect device category (for example: Alexa and Google do not support curtain switches and garage door switches) .
Please confirm with the device seller whether the function you need supports third-party voice control, because this function may require additional development by the device manufacturer before it can be used (some device may not be completely suitable for Alexa/Google Home, such as: universal remote control, air conditioner, TV, etc.).
When using the Alexa/Google Home App to control the color temperature of the light, the color temperature of the light cannot be completely white or yellow. This is because the setting range supported by Alexa/Google Home is 15% to 75% when the color temperature is controlled by voice. 0 to 100%, so the color temperature of the lamp cannot become completely white or yellow.

Note:The third-party voice control options supported by devices are set by the product manufacturer . If you want to add a third-party voice control option for the device, you can report this problem to the after-sales service of the product so that they can improve it later. Thank you for your support and understanding.