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Why is the device displayed in the Alexa/Google home App as an incorrect category or does not display the current status of the device (for example: the brightness of the light, the temperature of the thermostat)?

Last Updated on2020-09-16 06:38:55
Why is the device displayed in the Alexa/Google home App as an incorrect category or does not display the current status of the device (for example: the brightness of the light, the temperature of the thermostat)?
Dear user, we are sorry for your inconvenience. If you do so:
  1. Check whether you are using the latest versions of the Alexa / Google home / IFTTT App and Skill.
  2. Alexa/Google home does not support this type of device, so the displayed device type is incorrect (for example, the garage door is recognized as a sensor)
  3. Confirm with the device seller whether the device supports this function.(Because the device may not be compatible with Alexa / Google home / IFTTT App, especially universal remote control
  4. When the color temperature of the Alexa / Google home / IFTTT App voice control lamp is used, the color temperature of the lamp cannot be completely white or yellow. This is because the Alexa / Google home / IFTTT support setting range is 15% to 75 when the color temperature is controlled by voice. %, Not 0 to 100%, so the color temperature of the lamp cannot be completely white or yellow.
Note: Third-party platforms such as Alexa and Google are closed and independent platforms, and we cannot directly interfere and change them, thank you for your supporting and uderstanding.
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