Dear user, we are sorry for your inconvenience. Firstly, you need to make sure that your device can support XiaoDu, and also make sure that the device is online on both Apps.
Note:Baidu Xiaodu is currently only available to users in China, and overseas users can no longer use Baidu Xiaodu.
If not, it is recommended that you re-add the device and re-bind the skills to Xiaodu App. If it is still not resolved, you can provide us with the ID of the device:
Open the App;
Click on your device to enter the device details page;
Click the icon in the upper right corner to enter the "More" page;
Click "Device Information" to view the device ID,
We'll troubleshoot for you. Thank you for your understanding and support!