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The devices cannot be controlled with the iPhone via Siri and Apple HomePod?

Last Updated on：2025-03-13 03:13:18

Dear user, we are sorry for your inconvenience. Please check in the following ways:

Please confirm whether the device supports Apple HomeKit. Supported devices will have the HomeKit logo printed on the packaging. You can also check in the app under "Me" -> "HomeKit Information" to see if there are any supported devices.
If controlling through Siri using the one-touch execution doesn't work,please confirm whether your voice command is correctly recognized by Siri, and whether the command recognized by Siri is exactly the same as the command you set when you use "Add to Siri" in the App;
After Siri has successfully recognized your instructions, has Siri opened our App on the Siri page? If not, please make sure that your instructions are exactly the same as the command you set when you use "Add to Siri" in the App;
If Siri responds successfully, but your device does not respond to the operation, it means that your device should be a Bluetooth or Zigbee device. You need to connect it to the corresponding gateway and make sure that the gateway is online.

Currently only iOS systems with iOS 12.0 and above can use the "Add to Siri" function, and then the device can be controlled through Siri.