Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Electrical
Energy
Lighting
Sensors
Smart Locks
Wi-Fi Door Lock
Zigbee Door Lock
NB Door Lock
Bluetooth Door Lock
Other Issues of Smart Locks
Home Applliance
Outdoor
IPC
Infrared Products
Gateway product
Voice products
Central Control
others
Device Development
TuyaOS
Wukong AI Hardware Developmengt
App Development
Cloud Development
Device Panel
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
After-sales Issues for buyers
Help and Services
Practical Guide
AI FAQ Summary
Smart Product Solutions
Smart Locks
Other Issues of Smart Locks
Does the graffiti scheme support BLE communication scheme development for door lock accessories?
Why does the video lock face user list display abnormally?
Why does the graffiti door log not display?
Can the smart lock model 7258 be connected to the Tuya control panel?
Remote opening door request DP value?
Why is the temporary password written unknown? How to remove?
What is the maximum size for uploading videos and images for the advanced function "Function Description - Digital Key Entry" of the door lock?
How long does the door lock display the record of opening the door?
How long is the storage time for image types (video, photo, record) on the door lock panel?
How long does it take to synchronize after generating a temporary password in the Tuya app?
1
2
3
4
5
6
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question