Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
App Development
Device Panel
Cloud Development
Mini Programs
Value Added Service
App Service
Smart Voice
Certification
Smart Operation
Functional Expansion
IP Camera Service
Cloud Storage for Videos
IPC Video Stream Pushing
Marketing
Customization
Hotel Service
Other Issues about Value-added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Help and Services
Practical Guide
Value Added Service
IP Camera Service
The video playback of cloud storage has abnormal screen display (flickering, freezing, etc)?
What is the difference between cloud storage and intelligent cloud storage?
Does cloud storage require product support for sound detection and motion detection features?
Can I continue to access or use the previous cloud storage service after reconfiguring the device network?
Am I able to view recordings on the 31st day of the monthly cloud storage service plan for IPCs?
Does the IPC Cloud Storage Service support sharing or transferring between devices?
The user needs to cancel the video cloud storage subscription, how should I proceed?
Which cloud storage supports 5MP resolution?
Is the purchased cloud storage for all camera devices or just for one device?
What is the subscription process for the IPC Video Stream Pushing service?
1
2
3
4
5
•••
8
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question