How to handle the prompt "account does not exist" when binding Tmall Genie, Xiaodu, and other Chinese region skills to a account that data center is not in mainland China?

Last Updated on：2024-08-05 10:39:33

The issue of your account not existing might be due to not selecting the correct data center. If you are a user located outside of mainland China, please switch to the International Data Center.

If you still face any issues after switching to the Data Center, please do not hesitate to contact our customer support team. We are more than happy to assist you in resolving any problems you may encounter.

Thank you for your understanding and cooperation. We appreciate your continued support.