Help Center

Official Website

Official Website

English

Question or keyword in English

Tuya Smart Help Center

Question or keyword in English

Introduction & Cooperation of Tuya
Device Development
Smart Product Hardware Development Solution
The Third-party Control Access
App Development
App Panel Design
Cloud Development Platform
Mini Programs
Value Added Service
Testing and Certification
Smart Production
After sales issues
Terms
Industry General Knowledge

After sales issuesApp use issuesAdvanced Features

Can I change the called number of the phone notification service?
Can I configure the app to call me when my device detects an exception?
I cannot find the way to buy the cloud service?
How do I use Cloud Storage for Cameras?
How do I use AI Filtered Notification?
How do I use Phone Call/Message Notification?
How do I download my camera videos stored on the cloud?
Can I view my camera videos stored on the cloud on my PC?
Can a user view previous video data of a device after I canceled the cloud storage service for the device and the user purchased the cloud storage service for the device again?
Why is there no data on the cloud when I check my device?

1
2
3
4

Copyright © 2014-2020 Tuya Inc. All rights reserved.

Copyright © 2014-2020 Tuya Inc. All rights reserved.

Click for services and help