Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
App Development
Device Panel
Cloud Development
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Help and Services
Practical Guide
How to contact customer service?
What's the advantages of Tuya?
What does Tuya do?
What is the advantage of Tuya Module?
What does Tuya Cloud do? What are the advantages?
What is an OEM App template, how to create, and is there a charge?
How to OEM your own smart products/PID?
When the iOS app is in the foreground, it can receive unlock notifications. Why can't it receive unlock notifications after moving to the background?
Why does the offline reminder for low-power devices only arrive 30 minutes after 24 hours?
Why are the device alarm notifications received on the app in Japanese, while the device offline alerts are in English?
1
2
3
4
5
•••
768
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question