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Network configuration succeeded but the sub-device panel is not displayed?

Last Updated on2024-02-18 06:46:22
  • Starting from May 9, 2023, new devices created with the Tuya platform Zigbee solution that have not purchased the Tuya authorization code will be restricted by default from accessing. Devices need to go through the authorization burning process to access and recognize the panel.
  • It takes time for the gateway to recognize the device and register it with the cloud. After the sub-device has successfully joined the network, you need to wait for about 30s to confirm whether the panel can pop up normally.

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