Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Language
English
English
简体中文
Register
Log In
Cancel
Tuya Smart Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
Introduction to TuyaOS
Firmware Upload
TuyaOS-Networked Device Development
TuyaOS-Bluetooth Device Development
TuyaOS-Zigbee Device Development
TuyaOS-Multimedia Device Development
TuyaOS-Matter Development
TuyaOS Robots Device Development
TuyaOS-Gateway Development
Compilation Issues
Initialization Issues
Pairing and Activation Issues
Device Offline Issues
Log Management Issues
Sub-device Management Issues
Linkage Issues
Basic Issues
TuyaOS-Central Control Device Development
TuyaOS Development Framework
Other Issues of TuyaOS Development
App Development
Device Panel
Cloud Development
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Help and Services
Practical Guide
TuyaOSTuyaOS-Gateway DevelopmentPairing and Activation Issues

Smart Life app failed to find the device

Last Updated on：2024-01-18 07:21:06
If wired pairing is used, check whether the mobile phone and the gateway connect to the same local area network (LAN). You can ping the IP address of the mobile phone by using the gateway to verify network connectivity.
Related Topics
Smart Life App SDK
Smart Life App Overview
Language
English
English
简体中文
844-672-5646
7×24 Service Hotline
Marketing Cooperation
marketing@tuya.com
Business Cooperation
vip@tuya.com
Customer Service
service@tuya.com
Media Inquiry
pr@tuya.com
Contact UsTuyaExpoApp MallTuyaGo
English
English
简体中文

Click for services and help

Help Center

Consult

(001)844-672-5646

Submit Question