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Blank app page during device activation

Last Updated on：2024-01-18 07:21:06

Description: The app has discovered the gateway but failed to pair with it. However, no error messages appear on the app but a blank page.

Troubleshoot: Check if errorCode:PRODUCT_OTA_CHANNEL_CONFIG appears in the log. If so, review the Hardware Development on the Tuya IoT Development Platform and add the firmware, as shown below.

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Why can't the device settings page or function page be opened, even if it is opened, the page is blank?

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