Why can't overseas customers receive firmware upgrade prompts after creating firmware OTA upgrades on the IoT platform and releasing them globally?
Last Updated on:2023-10-24 07:21:11
Due to compliance requirements, device information is isolated in each data center. Therefore, firmware upgrade OTA tasks created on the IoT platform need to be published separately in each data center region to take effect globally. For example, if only published in the China data center, users using the US data center will not receive firmware upgrade prompts.